Gartner Research

Ignition Guide to Creating or Updating Your IT Competency Model

Published: 25 January 2017

ID: G00364730

Analyst(s): CIO Research Team


This guide includes documents that will help you to define a business-aligned IT competency model, create behavioral definitions for each competency, and align the competency model with talent management processes.

Table Of Contents



Before You Start

Common Pitfalls and Keys to Success

Step 1 of 3: Define Current State and Needs


Step 2 of 3: Identify and Define IT Staff Competencies


Step 3 of 3: Roll Out the Competency Model


Review Your Performance

Related Resources

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