Gartner Research

FactSet Embraces Transformation to Scale for Growth

Published: 14 May 2018

ID: G00364528

Analyst(s): Janelle Hill


The foundation of FactSet’s longtime success was that the company had traditionally focused on building a great product with incredible client service that created a loyal client following. In order to scale further, it would now need to address how business operations are supported.

Table Of Contents

Case Study

  • Vision and Alignment
  • Measurement and Phasing
  • Celebrating a Rich History

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