Gartner Research

Ensuring Quality From External Agile Software Developers

Published: 15 May 2018

ID: G00351563

Analyst(s): Allan Wilkins , Joachim Herschmann , Neil Barton


Application leaders who use external service providers for agile software development must be able to measure and verify the quality of the software. Functional and code quality can best be measured using a combination of defect tracking, defect density metrics and static code analysis.

Table Of Contents
  • Key Challenges



  • Measure Software Quality by Counting Defects
  • Setting Targets for Defect Levels
  • Avoiding Defects Using Static Code Analysis

Case Study

  • Case Study 1 — Telecommunications Operator
  • Case Study 2 — Financial Services

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