Gartner Research

Cost of Quality Benchmarking Results

Published: 01 May 2017

ID: G00365536

Analyst(s): Quality Research Team

Summary

This benchmarking report enables you to compare your company's current cost of quality model, governance, and metrics to those of peers. It provides aggregate information on surveys from 2015, 2016, and 2017 on cost of quality as percentage of revenue, cost of quality category allocation, cost of quality model design, common cost of quality metrics, and cost of quality reporting frequency.

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.