Gartner Research

Market Guide for Intelligent Automation Leveraged for IT Managed Services

Published: 22 May 2018

ID: G00346880

Analyst(s): Stephanie Stoudt-Hansen , Neil Barton , Arup Roy


Managed service providers are rapidly adopting intelligent automation to reduce costs, gain efficiencies and stay competitive in an ever changing market. Sourcing and vendor management leaders can use this research to benefit from the automation capabilities of large IT managed service providers.

Table Of Contents

Market Definition

  • IT Managed Services
  • Intelligent Automation

Market Direction

Market Analysis

Representative Vendors

Market Recommendations

Gartner Recommended Reading

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