Gartner Research

The Future of IT Governance Roles: Implications of the New IT Operating Model for Digital on Governance and Management

Published: 25 January 2017

ID: G00366004

Analyst(s): CIO Research Team


This research explores how IT Strategy, Governance, and Management functions are changing, as well as how CIOs should develop central functions to improve responsiveness and alignment with enterprises’ digital priorities.

Table Of Contents

IT Functional Management

IT Strategic Planning

IT Budgeting

IT performance measurement and communication

IT Vendor Management

Defining Strategy and Architecture

Business Architecture


Setting Technology Standards and Principles

Promoting/Managing Standards and Principles Adherence

Information Architecture

Managing the Project Portfolio

IT Portfolio Management

IT Program Management

IT Project Management

Organizational Change Management

Managing Risk

Managing Information Risk

Communicating Information Risk

Information Security Operations

Managing IT Risk

Managing IT Talent

IT Talent Management and Strategy

IT Change Communications

Developing New Capabilities


Customer Experience and Customer Journey Mapping

Strategy, Governance, and Management Activities That Change for Digitization


Next Steps for the Future of IT Governance Roles

About this Research

Recommended by the Authors

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