Gartner Research

Measure Your Digital Progress Using Key Performance Indicators for Oil and Gas Companies

Published: 24 May 2018

ID: G00351877

Analyst(s): James Anderson , Rich McAvey , Paul Proctor , Srinath Sampath

Summary

CIOs must influence the development of goals and metrics that lay out the digital business journey and sharpen expected outcomes. This research provides the context and examples from the oil and gas industry to aid CIOs across all industries develop effective digital business KPIs.

Table Of Contents

Analysis

  • Digital Business KPI Context and Construct
  • Analysis: Oil and Gas Industry Context
    • Business Case No. 1: Cascading Digital KPIs Drive Innovation in Upstream Oil and Gas
    • Business Case No. 2: Reinforcing Digital KPIs Transform Operational Excellence in Midstream Oil and Gas
    • Business Case 3: Consolidating Digital KPIs Transform Customer Engagement in Downstream Oil and Gas

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