Gartner Research

CIOs in Transition: Accelerating Your Time to Impact

Published: 25 May 2018

ID: G00355235

Analyst(s): John MacDorman , Jenny Beresford


Transition provides a window of opportunity to advance the role of IT in improving business innovation and outcomes. CIOs new to their position or to the organization will benefit from a well-engineered transition approach.

Table Of Contents


  • Introduction: The Gartner Leaders in Transition Framework
  • Prepare
    • Mitigate Team Change Aversion
    • Minimize Uncertainty
    • Facilitate Team Alignment and Agility
  • Connect
    • Build Stakeholder Relationships
    • Develop Team Trust
    • Establish Your Personal Brand
  • Assess
    • Assess Operating Model, Governance and Organization Design
    • Assess Your Talent Profile
    • Assess Performance, Costs, Process Maturity and Cultural Alignment
  • Act
    • Clarify Priorities on Two Tracks: Operational and Strategic
    • Address Enterprise IT Risk
    • Address Other Risks in IT
    • Measure Performance and Improvement
  • Conclusion

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