The CDO, among other data and analytics leaders, must identify which organizational areas will gain most business value from better analytics. To invest well, it helps to use high-value metrics that prompt improved use of resources, better customer engagement and sustainable relationship ecosystems.
- Deliver Business Analytics That Focus on Customer Behaviors and Relationships
- Measure Business Outcomes Arising From Data and Analytics
- Balance Effectiveness, Efficiency and Risk
- Foster Information-Led Innovation by Developing a Change Management Plan for Improved Data Literacy and Analytical and Critical Thinking
- Implement a Portfolio of Data and Analytics Technologies to Modernize the Way Data Is Delivered and Consumed
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