Gartner Research

Chief Digital Officer Role

Published: 16 May 2018

ID: G00366693

Analyst(s): Consult the Board Research Team


This summary contains input from twenty-eight members regarding the chief digital officer role at their organizations. Ten respondents currently have such a role and were able to respond substantively to this request. We begin this summary with an overview of respondents' chief digital officer role, including when the role was established at their companies and what the primary drivers were for establishing the role. From there, we examine the traits that were actively recruited for in the role. Next, we discuss the reporting structure and location of the chief digital officer in the broader organization. We then explore the responsibilities of the chief digital officer, the funding for those responsibilities, and the successes enabled by the introduction of this role. Finally, we close with a deep dive into Covestro's alternative to the chief digital officer role, its Digital Guiding Coalition.

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