Gartner Research

China Summary Translation: 'Seven Factors That Make Business Cases for Artificial Intelligence Projects Different'

Published: 29 May 2018

ID: G00355517

Analyst(s): Moutusi Sau , Brady Wang


In creating a business case for artificial intelligence projects, CIOs should focus on harnessing AI techniques that rely on quantitative methods to explore the links between specific business benefits and proposed solutions. They should keep in mind the challenges to drive better business outcomes.

Table Of Contents



Seven Factors That Make Business Cases for Artificial Intelligence Projects Different

  • Key Challenges
  • Recommendations



  • Articulate and Address the Specific Factors of Why AI Projects Are Not Like Other IT Solutions
    • Factor 1: AI Solutions Can Seem Costly Without Providing Any Immediate Gain
    • Factor 2: AI Projects Require Different Technology and Problem-Solving Skills
    • Factor 3: AI Business Case Will Require Substantial Cultural Change
    • Factor 4: The Need to Spend More Time on Data, Training and Algorithms
    • Factor 5: AI Is the Representation of a Decision Model, Rather Than a Process Event
    • Factor 6: The Critical Decision to Build, Buy or Outsource
    • Factor 7: AI Algorithms Carry New Governance Demands

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