Gartner Research

Market Guide for Enterprise Desktops and Notebooks, 2018

Published: 30 May 2018

ID: G00331174

Analyst(s): Federica Troni, Stephen Kleynhans


Device evolution and new ways to procure and provision them are changing enterprise PC decision making. I&O leaders responsible for endpoint computing procurement should use this research as a guide for making effective PC purchasing decisions in 2018 and beyond.

Table Of Contents

Market Definition

  • Form Factors
  • Market Description
    • Additional Requirements of Global Enterprises

Market Direction

Market Analysis

  • Pricing
  • Procurement Behavior
  • PC Form Factor Changes Are Enabling Digital Workplace Initiatives
    • Notebooks Evolve to Support Greater Mobility and Fewer Trade-Offs
    • Desktops Focus on Compact Designs That Ease Deployment and Improve Costs
  • Life Cycles Stabilize and Could Start to Trend Shorter Again
  • Interest in Leasing PCs Grows and Device as a Service Emerges
  • Endpoint Security Becomes a Greater Focus in Hardware Procurement
  • Consumerization of Devices Drives BYOD and CYOD Initiatives
  • Competition in a Shrinking Market Could Impact Pricing
  • Single-Vendor Strategies Continue to Dominate, but Homogeneity Is Weakening as the Channel Regains Some Strength

Representative Vendors

  • Market Introduction
    • Acer
    • Apple
    • Dell
    • HP Inc.
    • Lenovo
    • Microsoft
  • Market Recommendations

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