Gartner Research

CSPs Should Consider Spinning Off Traditional Telecom and Digital Services as Separate Businesses

Published: 01 June 2018

ID: G00362486

Analyst(s): King-Yew Foong , Neil Osmond

Summary

Balancing two business models — being operationally efficient and low-cost, while diversifying into innovative digital services — is immensely challenging for most network-based CSPs. We advise CSP technology business unit leaders on how to reappraise the approach for long-term commercial success.

Table Of Contents

Analysis

  • The Business Model Challenge
    • Recommendation: Spin Off Digital Services Into a Separate Business

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