Published: 16 May 2018
Analyst(s): Consult the Board Research Team
This summary contains input from twenty-eight members regarding the chief digital officer role at their organizations. Ten respondents currently have such a role and were able to respond substantively to this request. We begin this summary with an overview of respondents' chief digital officer role, including when the role was established at their companies and what the primary drivers were for establishing the role. From there, we examine the traits that were actively recruited for in the role. Next, we discuss the reporting structure and location of the chief digital officer in the broader organization. We then explore the responsibilities of the chief digital officer, the funding for those responsibilities, and the successes enabled by the introduction of this role. Finally, we close with a deep dive into Covestro's alternative to the chief digital officer role, its Digital Guiding Coalition.
©2019 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.