Gartner Research

Use Business Capability Modeling to Drive Your Digital Business Design

Published: 31 May 2018

ID: G00355301

Analyst(s): Irving Tyler , Peter Skyttegaard , Ian Cox


Unlocking the value or understanding the impact of disruptive technology on the enterprise can be difficult. CIOs can show how technology changes affect business models, business strategy and enterprise operating model choices by focusing on the new or changed business capabilities created.

Table Of Contents


  • Examine Technology Through a Business Model View to Determine Business Capability Impact
  • Review the Business Strategy to Identify Actions Required to Develop or Acquire Business Capabilities
  • Evaluate the Enterprise Operating Model to Determine How to Operate the Business Capabilities
  • Conclusion

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