Gartner Research

Forecast: Unified Communications Professional and Managed Services, Worldwide, 2017-2022

Published: 05 June 2018

ID: G00348144

Analyst(s): Christine Tenneson , Megan Fernandez , Tom Eagle , Brandon Medford


User spending for unified communications professional and managed services is declining. Technology product management leaders of UC managed service providers must expand beyond traditional solution portfolios and improve margin through automation, to remain competitive.

Table Of Contents

Forecast Data


  • UC Technology Categories
  • Associated UC Professional and Managed Services
    • Consulting
    • Implementation
    • Management



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