Virtual care is expanding, with many healthcare organizations moving from pilot programs to mainstream service offerings. U.S. healthcare payers, however, still underutilize it in Medicare Advantage and managed Medicaid populations. CIOs can use this research to address program needs.
- Virtual Care's Rise Creates Opportunity for U.S. Healthcare Payers to Expand Use in Medicare Advantage and Managed Medicaid
- Virtual Care's ROI Barriers in Medicare Advantage and Managed Medicaid
Impacts and Recommendations
- Virtual Care's Adoption Will Quicken, Forcing CIOs to Assess, Integrate and Extend New Technologies
- Virtual Care Supports Broad Population Health Efforts, Pushing CIOs to Re-evaluate Care Management IT Applications
- Virtual Care Eases Member Follow-Up Interactions With Providers, Letting CIOs Increase the Effectiveness of Coding Interventions
- Virtual Care Extends Providers' Reach, Allowing CIOs to Better Meet the Expectations of Both Members and Regulators
Gartner Recommended Reading
©2020 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.