Published: 24 May 2018
Analyst(s): Consult the Board Research Team
This summary contains input from twenty members on achieving an effective outsourcing mix. We begin this summary by looking at members’ current and expected future IT work sourcing mixes and budgets. We then discuss the factors influencing members’ outsourcing strategies, the impact of emerging technologies on these strategies, and the benefits and challenges of outsourcing. We close with a look at the internal capabilities necessary for driving successful outsourcing engagements.
©2021 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.