Gartner Research

Ignition Guide to Improving Managers’ Coaching Effectiveness

Published: 23 August 2016

ID: G00367369

Analyst(s): CIO Research Team


This guide includes documents that will help you understand the current state of manager-led coaching in IT, design an effective program to train IT managers on coaching, and build a plan to support IT managers in integrating coaching into their workflows.

Table Of Contents



Step 1 of 5: Prepare for Improving Managers’ Coaching

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls and Keys to Success

Step 2 of 5: Assess the Current State of Manager-Led Coaching


How to Set Up for Success

Step 3 of 5: Design the Manager Learning Program


How to Set Up for Success

Step 4 of 5: Deliver the Manager Learning Program


How to Set Up for Success

Step 5 of 5: Monitor the Manager Learning Program’s Effectiveness

Review Your Performance

Keys to Continued Success

Related Resources

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