Gartner Research

Transform Enterprise Search and Insight With Machine Learning and Artificial Intelligence

Published: 13 June 2018

ID: G00322937

Analyst(s): Darin Stewart


AI-assisted search solutions address the most common issues and open new possibilities in information retrieval and insight. Technical professionals can leverage text analytics, natural language processing and machine learning to implement and administer effective search.

Table Of Contents


  • The Search and Insight Process
    • Features
    • Signals
    • How Artificial Intelligence Can Help
    • Artificial Intelligence in the Context of Search
    • Text Analytics
    • Natural Language Processing
    • Machine Learning
  • Applications of AI in Search
    • Extracting and Codifying Meaning At Content Ingestion
    • Automatic Classification
    • Entity Extraction
    • Automatic Summarization
    • A Word About Taxonomies
    • Term Expansion and Reconciliation
    • Faceting
    • A Word About Indexes
    • Query Formulation and Suggestions
    • Relevancy Ranking and Tuning
  • Strengths
  • Weaknesses


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