Gartner Research

Digital In or Digital Out? Increase Innovation by Adopting Digital Technologies Outside of Insurance Core Systems

Published: 11 June 2018

ID: G00363102

Analyst(s): Sham Gill


Insurance core systems deliver capabilities to operate the business and should not be destabilized in pursuit of digital transformation. P&C and life insurance CIOs should plan an approach to the adoption of digital technologies to create flexibility and scalability for the future.

Table Of Contents


  • Improved Flexibility Delivered Through Reusable Capabilities Outside of the Insurance Core System Will Support Increased Innovation
  • Digital-Out Adoption of New and Emerging Technologies Will Enable Insurance CIOs to Avoid Destabilizing the Insurance Core System
  • Pursue a Digital-Out Strategy to Develop Enterprisewide Scalability for New and Emerging Technologies

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