Gartner Research

What It Takes to Be a Multicloud Managed Service Provider

Published: 11 June 2018

ID: G00362778

Analyst(s): Craig Lowery


Providing cloud managed services is relatively easy if all customers use the same cloud service provider. Unfortunately, most do not. Technology product management leaders for cloud MSPs must identify, understand and plan for the special requirements of this business before taking the plunge.

Table Of Contents
  • Key Challenges



  • First Determine the Current and Anticipated Multicloud Use Cases
  • Deliver a Unified (Not Uniform) Service
  • Adopt a Bipartitioned Architecture

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