Gartner Research

Keys to Solving the Top S&OP Challenges

Published: 12 June 2018

ID: G00364011

Analyst(s): Micheal Youssef


Companies in the early stages of S&OP maturity face challenges that inhibit reaching a level that delivers evident business value. Supply chain leaders responsible for planning can leverage this research to resolve key S&OP challenges to unlock greater business value from their S&OP process.

Table Of Contents
  • Key Challenges



  • Design a Robust S&OP Process by Spelling Out the Outcome of Each Step Together With the Process, Activities, Inputs, Outputs, Roles and Metrics
  • Define Roles and Responsibilities in the S&OP Process for Participants to Understand What They Are Expected to Bring to This Cross-Functional and Collaborative Process and What They Will Get From It
  • Transition From Focusing on the Process Rigor to Truly Leveraging the Process as a Business Decision-Making Venue

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