Gartner Research

The CIO's Role in Smart City Leadership Regardless of Who Is in Charge

Published: 21 June 2018

ID: G00366137

Analyst(s): Bill Finnerty , Bettina Tratz-Ryan

Summary

Smart city initiatives provide government CIOs with opportunities to lead, but they must seize the moment or risk being relegated to the role of technical tacticians. Whether chosen as a point person or a collaborator, government CIOs must step up to the challenge to drive smart innovation.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Establish the CIO's Role as a Community Leader by Focusing on Developing Relationships Outside the Government
  • Develop a Strong Technical Foundation for Smart City Initiatives
  • Build a Culture of Innovation by Establishing Bimodal Practices, Developing a Data Analytics Program and a Mechanism for Sharing Ideas and Feedback From All Levels of the Organization

Case Study

  • Collaboration and Stakeholder Ecosystem Leadership
  • A Smart City Platform
  • A Culture of Innovation

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