Gartner Research

Four Steps Utility CIOs Can Take to Move Past Proof of Concept

Published: 19 June 2018

ID: G00355827

Analyst(s): Keith Harrison

Summary

Utilities often struggle to scale digital initiatives beyond proof of concept. By establishing a cross-enterprise capability that standardizes the approach to innovation, CIOs can improve workflows, reduce delays, optimize resources and overcome "initiative inertia."

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Step 1 — Organize: Consolidate Resources, Initiatives and Decision Making Linked to POCs for Maximum Effectiveness
  • Step 2 — Model: Use a Standard, Uniform Business Modeling Approach
  • Step 3 — Measure: Provide Evidence to Support Go, No-Go Decisions by Establishing and Adhering to Digital Business KPIs
    • KPI Optimization Example — Using UAVs (Drones) to Inspect Assets
    • KPI Transformative Example — Community Solar Platform
  • Step 4 — Learn: Capture and Share Knowledge

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client