Gartner Research

How to Organize for Efficiency

Published: 20 June 2018

ID: G00357457

Analyst(s): Monika Sinha


In order to help their enterprise increase operational efficiency to maximize profits, CIOs must establish a process-optimized IT organization that reduces information and technology costs, improves IT performance, and begins to lay the foundation for digital business.

Table Of Contents
  • Key Challenges



  • Define the Design Principles of a Process-Optimized Organization
  • Configure the Core Components of the Process-Optimized Organization
    • Planning and Governance
    • Delivery
    • Infrastructure and Operations
  • Recognize the Limitations of the Process-Optimized Organization
    • ITIL
    • Conservative Investment

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