Gartner Research

A Healthcare Provider CIO's Guide to the Myths and Realities of Optimizing Care Delivery Using EHRs

Published: 18 June 2018

ID: G00353921

Analyst(s): Mike Jones


Few healthcare delivery organizations have realized the full potential of electronic health records. Provider CIOs should support clinical leaders in their continued efforts to improve value realization, by dispelling myths and focusing improvement efforts on care delivery transformation.

Table Of Contents


  • EHRs Are Transformative, but They Haven't Yet Delivered Their Promised Value
  • EHRs: Separating Myth From Reality
  • The First Step Toward Realizing the Value of EHRs Is Defining Realistic Goals
  • Governance Is an Essential Component of EHR Implementations
  • EHR Is an Ongoing Process

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