Gartner Research

Forecast Analysis: Public Cloud Services, Worldwide, 1Q18 Update

Published: 18 June 2018

ID: G00357619

Analyst(s): Sid Nag , Colleen Graham , Hai Swinehart , TJ Singh , Neha Gupta , Fred Ng


There are no changes to the IaaS or PaaS markets; however, adjustments to the SaaS segment have reduced 2018 constant currency growth of the overall cloud service forecast to 20%. To capture SaaS growth, technology product management leaders must develop high-value add-on offerings such as AI/ML.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • SaaS
  • BPaaS


  • SaaS
    • Office Suites
    • Customer Relationship Management

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.