Gartner Research

Lack of Downgrade or Roaming Rights in Microsoft Office 365 Inhibits Adoption and License Compliance

Published: 19 June 2018

ID: G00351259

Analyst(s): Marie Sienkowski


Sourcing and vendor management leaders who fail to distinguish between Office 365 ProPlus and Office Professional Plus entitlements risk license noncompliance. Ensure installations align with entitlements, or negotiate an extension of conventional license or roaming rights for the required term.

Table Of Contents
  • Key Challenges



  • Ensure Strict License Compliance for Device-Based Office Professional Plus Versus User-Based Office 365 ProPlus by Clarifying the Distinct Entitlements for Each
    • Misconception 1
  • Negotiate for an Extension of Roaming Rights, If Users Rely on Them but Want to Subscribe to Office 365
    • Misconception 2

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