Gartner Research

The Digital University Requires a Fundamental Shift in the Approach to ERP

Published: 02 July 2018

ID: G00357006

Analyst(s): Robert Yanckello , Paul Saunders


Leading higher education CIOs, no longer content with being digital laggards, are leading the charge for business transformation. This research shows the vital roles that postmodern ERP and higher education CIOs will play in facilitating their institutions' digital transformation.

Table Of Contents
  • Key Challenges



  • Shift the Conversation Away From Vendors and Technology to Business Outcomes, Differentiation and Innovation
  • Facilitate a Transition From Tactical Control to Shared Governance and Service Delivery
  • Establish New Roles and Reshape the Organization
  • Lead the SOR Business Transformation, and Drive Out Change Management Fear

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