Gartner Research

ITScore for Identity and Access Management

Published: 02 July 2018

ID: G00346795

Analyst(s): Kevin Kampman


Identity and access management is a business discipline requiring a sustained focus through program management. Security and risk management leaders responsible for IAM must establish and improve the maturity of their IAM program to ensure alignment with their business initiatives and investments.

Table Of Contents


  • Measured Dimensions

Overview of Maturity Levels or Phases

Level Descriptions

  • Level 1: Initial
    • Recommended Actions for Improvement
  • Level 2: Developing
    • Recommended Actions for Improvement
  • Level 3: Defined
    • Recommended Actions for Improvement
  • Level 4: Managed
    • Recommended Actions for Improvement
  • Level 5: Optimizing
    • Recommended Actions for Improvement

How to Use This Assessment

  • Directions for Use

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