Gartner Research

5 Approaches for Public Cloud Self-Service Enablement and Governance

Published: 25 June 2018

ID: G00342647

Analyst(s): Marco Meinardi


Organizations adopting public cloud IaaS and PaaS struggle with enabling the degree of self-service that their users demand while achieving governance. This document illustrates five approaches that technical professionals can adopt to enable self-service and govern cloud adoption.

Table Of Contents



  • Approach 1: Provisioning Individual Resources
  • Approach 2: Provisioning Preapproved Templates
  • Approach 3: Provisioning User-Supplied Templates
  • Approach 4: Cloud Provider Access With Guardrails
  • Approach 5: DevOps Enablement With Guardrails


  • Build a Federated Identity Architecture
  • Adopt a Customizable Service Management Platform
  • Combine Multiple Self-Service Enablement Approaches
  • Manage Provisioning With Cloud Providers' Tooling
  • Prioritize Innovation Over Standardization
  • Adopt Policy-Based Management
  • Drive End-User Accountability
  • Adopt Multiple Formats for Provisioning Templates

The Details

  • AWS API and Policy Configuration References
  • Microsoft Azure API and Policy Configuration References

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