Gartner Research

CSCOs Can Use Business Models to Support Digital Business Transformation

Published: 26 June 2018

ID: G00367404

Analyst(s): Jorge Lopez , Kristin Moyer , Chet Geschickter , Michael Burkett


Powerful new technologies are enabling digital business transformation. Business models can help CSCOs partner with CIOs to reduce risk and increase success by holistically identifying, evaluating and refining new value propositions, customer segments, capabilities and financial opportunities.

Table Of Contents


  • Establish the Level of Urgency for Business Model Change by Identifying Triggers
    • Determine When It's Time to Jump to a New S-Curve
  • Use Business Models to Build a Complete Picture of the Attributes Needed for Digital Transformation and Work With Key Allies
  • Create a Forward Path by Implementing New Digital Capabilities That Deliver Optimization Now but Enable Digital Business Transformation in the Future
  • The Business Risks of Digital Business Transformation Are Significant
  • Conclusion

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