Gartner Research

Building the TMS Case: How to Link the ROI to Your Business Strategy and Build Stakeholder Support

Published: 26 June 2018

ID: G00352055

Analyst(s): Brock Johns , Bart De Muynck


Failure to show how a transportation management system supports the business strategy and corporate goals could cause funding to be directed to other initiatives. Supply chain leaders should use this research to build stakeholder support by determining and linking the ROI to the business strategy.

Table Of Contents
  • Key Challenges



  • Develop Cost and ROI Models
  • Establish How a TMS Solution Can Support the Business Strategy
  • Build Stakeholder Support by Linking Benefits to Priorities

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.