Gartner Research

Effectively Communicating Cost Optimization Across the Enterprise: An IT Perspective

Published: 27 June 2018

ID: G00366476

Analyst(s): Cesar Lozada


When improperly communicated, cost optimization efforts generate confusion, and can damage team morale. This research will help CIOs effectively communicate efforts — based on a strategy, plan and delivery approach — to build enterprise support for cost optimization.

Table Of Contents


  • CIOs Should Base Their Communications for Cost Optimization on a Strategy, Plan and Delivery Approach
    • Use a Strategy for Communications That Includes Five Key Actions
    • Form a Plan to Deliver Each Type of Communication
    • Develop Guidelines for Delivery
  • Cost Optimization Communication Example: Implementing a Shared-Service Function
  • Conclusion

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