Gartner Research

Emerging Roles for the Project Manager in Solutions Delivery

Published: 22 June 2018

ID: G00702855

Analyst(s): PMO Research Team


In response to core features of digital transformation, such as product lines and iterative methodology, PMO leaders must redesign project manager roles, adapting them for the new context of solutions delivery in today’s digital business.

Table Of Contents

The PMO in the New Talent Landscape

The Impact of Changing Methodology and Increased Complexity on Project Managers

1. Governance and reporting expectations distract delivery teams from their core responsibility.

2. Increasing cross-team and cross-silo coordination frustrate delivery teams’ efforts.

3. The inputs necessary to effectively prioritize development are distributed throughout the organization.

Emerging Roles for Project Managers

1. The protector project manager enables Scrum teams to focus on development by removing distractions.

2. The connector program manager orchestrates workflows across teams and complex portfolios.

3. The navigator synthesizes and interprets disparate sources of data to aid development prioritization.

Choosing the Right Role for Your Organization

The Impact of New Roles on Traditional Project Manager Career Pathing


Recommended by the Authors

About This Research

Presentation Deck


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