Gartner Research

Best Practices for a Successful Configure, Price and Quote Implementation

Published: 03 July 2018

ID: G00366954

Analyst(s): Mark Lewis

Summary

A significant number of CPQ implementations cost too much, take too long, fail to achieve expectations or fail completely. Application leaders can avoid the most common CPQ software implementation mistakes by adhering to the recommendations in this research.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define Business Objectives Prior to Implementation
  • Verify Application Performance During Vendor Selection and Throughout Implementation
  • Ensure Your End Users Love Using the Application
  • Ensure Your Implementation Team Has the Skills, Experience and Connections to Succeed
  • Fail Quickly
  • Clearly Understand the Ongoing Maintenance Costs Postimplementation

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