Gartner Research

Digital Business Transformation: A Government Perspective

Published: 06 July 2018

ID: G00353755

Analyst(s): Dean Lacheca


The 2018 Gartner Digital Business Survey suggests governments are ambitious when it comes to digital government, but progress toward scaling remains elusive. This report offers important advice to government CIOs on the role of ecosystems and digital dexterity to digital government transformation.

Table Of Contents

Survey Objective

Data Insights

  • Government Organizations Want to Optimize and Transform, but Progress Is Slow
    • Recommendations
  • Government Organizations Need to Further Invest in Enabling External Ecosystems to Scale the Benefits of Digital Government
    • Recommendations
  • Government Recognizes the Key Role of Digitally Skilled Workforces Scaling Digital Government
    • Recommendations
  • Methodology

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