Gartner Research

Restricting Personal SMS and Messaging

Published: 02 July 2018

ID: G00368500

Analyst(s): Consult the Board Research Team

Summary

This summary contains input from eight members regarding their policies governing personal use of SMS or third-party messaging apps not sanctioned or managed by the enterprise. We examine members' policies for both internal and external business communication via personal SMS and third-party messaging apps, and look at exceptions to these policies.

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