Gartner Research

Forecast Analysis: Consumer Communications Services, Worldwide, 2Q18 Update

Published: 09 July 2018

ID: G00364380

Analyst(s): Stephanie Baghdassarian , Derek O'Donnell, Amanda Sabia


Consumer spending on communications services will grow at a compound annual growth rate of 2.7% through 2022. Technology product managers at CSPs must develop services and packages that will allow them to compete successfully for subscribers and their spending in a maturing global market.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 2Q18 Forecast Update and Analysis

Market Impact

  • Global Market
    • Fixed Services
    • Mobile Services
  • Mature Markets


  • Demand — Consumer
    • Demographics
    • Macroeconomics
    • Consumer Expectations and Behaviors in Communications Services Purchases and Usage
  • Supply — Technology and Service Provider
    • Technology Roadmap
    • CSP Pricing Strategies
    • Regulation
    • Competitive Environment
    • Adjacent Services

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