Gartner Research

Alert Senior Stakeholders to the Top 10 SaaS Terms That Can Put Your Budget and Business at Risk

Published: 12 July 2018

ID: G00360079

Analyst(s): Jo Liversidge , Lori Samolsky


Sourcing and vendor management leaders are often under pressure to negotiate SaaS contracts quickly, resulting in insufficient attention given to negotiating key terms. Use this checklist to alert stakeholders to the top 10 SaaS terms that need considering and negotiating to reduce costs and risks.

Table Of Contents
  • Key Challenges



  • Negotiate Renewal Price Caps, Potentially Hidden Costs and a Pricing Model That Matches Your Demand Plan
  • Incorporate Vendor URL Terms Into the Contract, Along With "Not to Diminish" Wording
  • Negotiate Data Extraction and Other Exit-Related Provisions to Future-Proof Your SaaS Contract

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