Gartner Research

Insurance CIOs Should Take a Continuous Decommissioning Approach to Core Systems

Published: 11 July 2018

ID: G00355559

Analyst(s): Laurie Shotton , Andy Kyte , Thomas Klinect


Insurance legacy modernization initiatives often fail to fully decommission insurance core and supporting systems. Life and P&C insurance CIOs should embrace decommissioning to free up IT budgets for transformational investment to compete in an increasingly challenging insurance market.

Table Of Contents
  • Key Challenges



  • Incorporate Decommissioning Into Your Continuous Modernization Cycle
    • Start With Application and Platform Discovery
    • Identify the "Low-Hanging Fruit"
    • Review the Application Architecture Team's Proposal
    • Establish Decommissioning Principles for Success
  • Establish a Separate Team to Manage Decommissioning, Headed by an "Application Undertaker"
    • Hire an Application Undertaker With Strong Management Skills
    • Archive or Delete the Application's Resources
    • Notify Suppliers That Services Are No Longer Needed
    • Manage Retained Data and Its Regulatory Compliance
  • Develop a Portfolio of Decommissioning Solutions to Align Technology and Business Options to Specific Categories of Data

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