Gartner Research

Conversational Platforms Will Transform Supply Chain Interactions in the Digital World

Published: 10 July 2018

ID: G00356313

Analyst(s): Brian Burke, C. Klappich


Conversational platforms evolve how people use technology by offering a fluid and natural user experience. Supply chain leaders can use conversational platforms to save time, improve safety and make mundane tasks easy.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Conversational Platforms Enable Users to Interact With Technology
  • Conversational Platforms Make Mundane Tasks Easy

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.