Gartner Research

IT Benchmarking Exercises

Published: 12 July 2018

ID: G00369058

Analyst(s): Consult the Board Research Team


This summary contains input from thirteen members on IT benchmarking exercises. We begin this summary by discussing members' drivers for conducting IT benchmarking exercises, the approaches they take to this benchmarking, and the frequency of their benchmarks. We follow with an examination of methods for funding benchmarking exercises and a look at how members track benchmarking exercise success and leverage its results. We close by exploring the challenges of conducting IT benchmarking exercises.

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