Gartner Research

Understanding the People Side of Digital Business: An Empirical Analysis of Digital Dexterity

Published: 11 July 2018

ID: G00700622

Analyst(s): CIO Research Team

Summary

Digital business transformation requires a change in the beliefs, mindsets and behaviors of leaders and employees firmwide, not just in IT. Progressive CIOs work with their C-suite peers to equip all employees and leaders with the ambition and ability to build and work in the digital business.

Table Of Contents

Talent: A Stumbling Block to Digital Business Transformation

CIOs Must Help Cultivate Digital Dexterity

Key Findings From the Survey Data on Digital Dexterity

Implications

Create an Environment That Enables Enterprise Agility

New IT-Business Collaboration Models for Digital Business

Support Agile Ways of Working

Table 1: Changes Needed in the Corporate Center to Enable Digital Business Transformation

Develop Digital Competencies

Table 2: Competencies for the Digital Enterprise

Make Digital Dexterity a C-Suite Priority

Conclusion

Recommendations

Recommended by the Authors

About This Research

Presentation Deck

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