Gartner Research

Understanding the People Side of Digital Business: An Empirical Analysis of Digital Dexterity

Published: 11 July 2018

ID: G00700622

Analyst(s): CIO Research Team


Digital business transformation requires a change in the beliefs, mindsets and behaviors of leaders and employees firmwide, not just in IT. Progressive CIOs work with their C-suite peers to equip all employees and leaders with the ambition and ability to build and work in the digital business.

Table Of Contents

Talent: A Stumbling Block to Digital Business Transformation

CIOs Must Help Cultivate Digital Dexterity

Key Findings From the Survey Data on Digital Dexterity


Create an Environment That Enables Enterprise Agility

New IT-Business Collaboration Models for Digital Business

Support Agile Ways of Working

Table 1: Changes Needed in the Corporate Center to Enable Digital Business Transformation

Develop Digital Competencies

Table 2: Competencies for the Digital Enterprise

Make Digital Dexterity a C-Suite Priority



Recommended by the Authors

About This Research

Presentation Deck

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