Gartner Research

Build on Your Vendor Management Capabilities When Insourcing the MSI-SIAM Role

Published: 17 July 2018

ID: G00351366

Analyst(s): Jim Longwood , Luke Ellery


Insourcing the MSI-SIAM role builds on existing vendor performance management capabilities but needs to integrate end-to-end multivendor delivery management. Sourcing, procurement and vendor management leaders must use a phased adoption in line with vendor management maturity to optimize success.

Table Of Contents
  • Key Challenges



  • Develop a Comprehensive Business Case for Insourcing the MSI-SIAM Role Based on Improved ROI and Other Factors
    • Recommendations
  • Assess the Readiness of Your Vendor Management Function to Help Build or Undertake the MSI-SIAM Role
    • Recommendations
  • Adopt an Incremental, Phased Approach to Building the MSI-SIAM Role
    • Recommendations

Case Study

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