Gartner Research

Forecast Overview: Utilities IT Spending, Worldwide, 2018

Published: 17 July 2018

ID: G00356415

Analyst(s): Hanna Karki


The growth in IoT and smart analytics challenges the utility industry technology and service providers' future success, market position and differentiation. Technology product managers at utility providers must aggressively pursue new digital technology growth opportunities.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

  • Industry Dynamics

Foundational Assumptions

  • Customer Experience
  • Data and Analytics Requirement
  • Employee Enablement
  • Value Chain
  • Consumer Demand
  • Enterprise Customers
  • Regulation

Market Model or Methodology

  • Influencing Factors
    • Macroeconomic Factors
    • Regulation
  • Technology Supply Factors
    • Vendor Landscape
    • Technology Pricing
    • Technology Innovation
  • Business Demand Factors
    • Digital Maturity
    • Consumer Demand
    • Enterprise Customers
    • Value Chain
  • Vertical Technology Budgets
    • Core Applications
    • Legacy Infrastructure
    • Cost Optimization/Cost Management
    • Employee Enablement
    • Data and Analytics Requirements
    • Customer Experience
  • Industry Approach
    • Enterprise Personality
    • Procurement Decisions
    • Business Influencers

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