Gartner Research

Hype Cycle for ICT in India, 2018

Published: 20 July 2018

ID: G00340163

Analyst(s): Pankaj Prasad , Anshul Gupta


This Hype Cycle presents technologies and capabilities for digital transformation that are important for IT leaders of Indian enterprises. The technologies and practices included directly affect revenue opportunities, productivity and efficiency gains by enabling optimized processes and investments.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Virtual Support Agents
    • Self-Integrating Applications
    • Artificial Intelligence for IT Operations (AIOps) Platforms
    • Android Instant Apps
  • At the Peak
    • Machine Learning
    • Disaster Recovery as a Service
    • Edge Computing
    • Smart City Framework
    • Robotic Process Automation Offerings (Gateway Technology Services)
    • IoT Platform
    • Hyperconverged Integrated Systems
    • Bimodal IT Operations
    • Blockchain
  • Sliding Into the Trough
    • Digital Commerce Platforms
    • Unified Endpoint Management
    • Internet of Things
    • Software-Defined Data Center
    • DevOps
    • Personalization Engines
    • Rapid Mobile App Development
    • Solid-State Arrays
  • Climbing the Slope
    • Infrastructure as a Service
    • Mobile Money
    • Social Analytics
    • ITIL
    • Platform as a Service (PaaS)
    • BYOD
  • Entering the Plateau
    • Unified Communications and Collaboration
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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