Gartner Research

EDR — Benefits, Concerns and Issues

Published: 17 July 2018

ID: G00319345

Analyst(s): Eric Ouellet


Security and risk management leaders increasingly look for detailed visibility, actionable insight and tailored remediation endpoint capabilities. But misunderstanding and overestimating the capabilities of EDR offerings and the effort needed to leverage them can cause more issues than they solve.

Table Of Contents


  • EDR Benefits
    • EDR Solutions
    • EDR Appeal Crossing Organizational Types
  • EDR Concerns
    • EDR Capabilities Come at a Significant Cost
    • EDR Agent
    • Perceived Versus Actual Implementation
    • AI and ML Gone Missing
    • Cloud or On-Premises
  • EDR Issues
    • Getting to the Root of Problems
    • Do You Patch?
    • Can You Staff?
    • Augmenting Your Staff
    • Vendor Lock-In and Vendor Risk
    • EDR Does Not Mean Protection Is Improved

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