Gartner Research

Hype Cycle for IT Performance Analysis, 2018

Published: 18 July 2018

ID: G00338720

Analyst(s): Vivek Bhalla


Infrastructure and operations leaders must make an array of decisions about how to observe and analyze IT events and behaviors. They should use this Hype Cycle to construct a strategy and to set expectations when investing in these technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Collective Intelligence Benchmarking Tools
    • Artificial Intelligence for IT Operations (AIOps) Platforms
    • Digital Experience Monitoring
    • Wireless Network Monitoring Tools
  • At the Peak
    • Intent-Based Networking
  • Sliding Into the Trough
    • Unified Communications Monitoring Tools
    • Virtual Desktop Infrastructure Monitoring
    • Capacity Planning and Management Tools
    • Network Packet Brokers
    • DevOps
    • Network Performance Monitoring and Diagnostics Tools
    • Cloud Management Platforms
  • Climbing the Slope
    • Application Performance Monitoring Suites
    • IT Infrastructure Monitoring
    • IT Event Correlation and Analysis Tools
  • Entering the Plateau
    • Network Fault Management
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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